Room 4, Adams Court, Henderson Street, Blantyre, MALAWI info@rossal.net

Quality project delivery

At Rossal.net we believe that without customer satisfaction there can be no quality. We make sure that we Start with a Solid Foundation. When making the project plan, make sure that we are on the same page with the client regarding the project deliverable.

We commit to quality. We make sure that we share the commitment with all involved and think about how we will handle any conflict between our stated objective and an attractive cost-saving, short cut that compromises quality.

Once we’ve defined the quality criteria and project requirements, we stick to them! Balance continual project improvements with gold-plate requirements.

We execute our quality management plan using the standards and processes defined in the project blueprint. We perform a quality audit to evaluate how well the team is following the plan and meeting our customer’s expectations.